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Premier Surgical Recovery (“Premier Surgical Recovery,” “we,” “us,” or “our”) provides in-home post-operative concierge nursing for plastic surgery recovery in the Greater St. Louis, Missouri area. This Privacy Policy explains what information we collect through our website at premiersurgicalrecovery.com, how we use it, and the choices you have.
By using the Site or submitting information through our contact form, you agree to the practices described in this policy.
Information we collect
Information you give us. When you fill out our contact form, we collect the details you provide, which include your first and last name, phone number, email address, and the content of your message. Because our service relates to surgery and recovery, the message you send may include health-related information, such as the procedure you are planning, your surgery date, or your recovery needs. You choose what to include, and we ask that you share only what is necessary to arrange a consultation.
Information collected automatically. When you visit the Site, certain information may be collected automatically by our hosting provider and any analytics tools, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit.
Cookies. Our Site may use cookies and similar technologies to help the Site function and to understand how it is used. You can control cookies through your browser settings.
How we use your information
We use the information we collect to:
- respond to your inquiry and arrange a private consultation;
- communicate with you about our services;
- operate, maintain, and improve the Site; and
- comply with legal obligations.
We do not sell your personal information.
Health-related information
Information you submit through the Site about your procedure, surgery, or recovery is treated as sensitive and is used only to respond to your inquiry and coordinate care. The Site’s contact form is an intake tool and is not intended for detailed medical information.
Please note that submitting the contact form does not by itself create a nurse-patient relationship, and the Site does not provide medical advice. Care is delivered separately, under the plan of your operating surgeon.
How we share your information
We share information only as needed to run our business and provide our services, including with:
- Service providers who operate the Site on our behalf, such as our website host (Kinsta), our website platform (WordPress) and its form tool (Gravity Forms, Brevo SMTP), our email provider (Outlook 365), and any analytics provider (including but not limited to Google Analytics, Google Search Console, and Microsoft Clarity);
- Professional advisors such as legal and accounting professionals, where appropriate; and
- Authorities or others when required by law, or to protect the rights, safety, and property of Premier Surgical Recovery, our clients, or others.
We require our service providers to handle your information consistently with this policy.
Data retention
We keep the information you submit for as long as needed to respond to your inquiry and for our legitimate business and legal purposes, after which we delete or de-identify it. [CONFIRM: your intended retention period, or leave general.]
Your choices and rights
You may:
- Ask what we hold, or ask us to correct or delete it, by contacting us using the details below;
- Opt out of marketing emails by using the unsubscribe link or replying to ask us to stop; and
- Control cookies through your browser settings.
Data security
We use reasonable measures intended to protect the information we collect. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
Children’s privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.
Links to other sites
The Site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and material changes will be posted on this page.
Contact us
If you have questions about this policy or your information, contact us at:
Premier Surgical Recovery
Email: erin@premiersurgicalrecovery.com
Phone: (573) 205-0802
Service area: Greater St. Louis, Missouri
Governing law
This policy is governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules.